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FAQ

Clear guidance for senders and travelers.

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When do I pay?

You pay online before your shipment is published.

When is the traveler paid?

After the parcel is confirmed as received.

Do you handle parcels directly?

No. Easy Air Cargo secures the transaction and connects senders with verified travelers.

Can I cancel?

Yes, depending on the shipment stage. Eligible cancellations are returned as platform credit.

Will more routes be available?

Yes. Additional routes will be added progressively.

Traveler legal warning

You remain responsible for what you choose to transport.

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Send parcels from the UAE to Africa through verified travelers.

Secure payment, verified travelers, clear tracking, and receipt confirmation before payout.

Contact us

Support: support@easy-air-cargo.com

Contact: contact@easy-air-cargo.com

WhatsApp / Phone: +971521580530Open WhatsApp

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